Returns and Exchanges
New merchandise, excluding books and DVD’s, that has not been washed, worn, altered, or soiled and is still suitable for resale, may be returned within 30 days of purchase. Pending inspection, an exchange, refund, or credit in the original form of payment, excluding shipping, will be issued. After 30 days products will not be accepted for return or exchange. All merchandise sold as sets must be returned as sets. No returns are allowed on custom or clearance items. All Returns and exchanges may include an exchange fee or restocking fee.
All sales on uniforms and gears are final. Make sure to carefully review your selections before completing your purchase. For any concerns or questions, please reach out to our customer service team. Thank you for your understanding.
No refunds on lessons or programs offered. We appreciate your commitment and look forward to supporting you on your journey. For any inquiries, please contact our customer service.
If you have received merchandise that is incorrect or defective please contact the Japanese Martial Arts Academy Customer Service Team upon receipt at (734) 447-3000.
To return or exchange a product:
- Wrap merchandise securely.
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance. (Japanese Martial Arts Academy is not responsible for packages lost in transit)
- Ship your package prepaid to the following address:
Japanese Martial Arts Academy / Returns
13101 Eckles Rd. Suite 209
Plymouth, MI 48170
If you need to return or exchange items, please contact us here
Limited Replacement Warranty
Japanese Martial Arts Academy, LLC warrants its products sold to be free from defects in materials and workmanship for a period of 90 days from the date of purchase, provided they have not been subjected to obvious abuse, neglect, or misuse. Japanese Martial Arts Academy, LLC’s sole liability is limited to repairing or replacing products that are returned prepaid to Japanese Martial Arts Academy, LLC within this 90-day period unless specific product literature specifies otherwise.